Millennial Marketing

I love the Vanity Fair/ 60 Minutes poll because it asks questions I wouldn’t think to ask. This month, two questions caught my eye. Both questions are theoretical, and the results by age group surprised me. They underscore how differently Millennials often see the world.

1. Look Back or Look Ahead?

The Question: “If time travel existed, was readily available, and you were guaranteed to return to the present, would you prefer to travel to the past or to the future?”

The Answer: For Millennials (those under 30), the answer is resoundingly the past. Seventy-one percent said they would choose going back rather than into the future. This compares to just 59% for Boomers (45-64). Why the desire to return to another time? I have no idea, but can only guess that they will be around to see the future, while the rest of us will not? At any rate, it’s an interesting window into how they think.

2. Best Thing That Could Happen?

The Question: “If one of the following things could happen to you without any effort on your part, which one would you pick?” Receive $10,000 fax-free, Get a college or advanced degree, become fluent in a ntoher language, be one year younger, lose 10 pounds.

The Answer: Those under 30 elected education over money by a wide margin – 46% vs. 23%. Among Boomers and Gen X, the majority (43% and 45% respectively) would choose the $10,000. This makes a little more sense, but I still would have expected more to opt for the money.

My point? It’s dangerous to project your own preferences on another generation — and especially on Gen Y. They tend to surprise us. That’s why it’s essential to have a listening post.

Does your company make an effort to stay in touch with how under 30 consumers think? I am fortunate to be interacting with students and young marketers nearly every day. Without that connection, I would be in real trouble. If you are looking to plug in,  here are some ideas for getting and staying connected with Millennial consumers:

1. Recruit Gen Y  brand ambassadors and create an advisory council. Off Campus Media has extensive experience recruiting student brand ambassadors. Or look to your Facebook page for young influentials who have already indicated an affinity for your brand.

2. Start a Gen-Y specific market research community. This is the route Mercedes Benz took with its Gen Benz MROC.

3. Tap an existing Gen Y panel.  There are several good panels available to marketers, such as Colangelo’s YTribes community.

Our Millennial Marketing Gen Y ‘Super Consumer’ community is available to any marketer who wants to connect with savvy young marketing professionals.

This group was hand-selected to represent the best of entry level marketers in PR, digital advertising and brand marketing. Josip Petrusa is one of the roughly 100 young marketers who belongs to the community. Josip blogs nearly daily about marketing to Gen Y. He suggests the best way to get to know this generation is to engage with them directly. Since he says it better than I can, here is a portion of his recent blog post, “Are You Crowdsourcing Gen Y? Maybe You Should Be”.

“What better way to understand the elusive, loyal but not loyal, always buying but can’t be reached through advertising, wanting everything, always connected Millennial generation. The combination of having the ability to get useful information quickly and reach has created a great movement towards Gen-Y Crowdsourcing communities.

Mercedes Benz has done it with Generation Benz, IBM has got into the action and as of late,Durex joined the game by creating it’s own Gen-Y initiatives. Crowdsourcing is definitely not a new idea. But at this moment in time, it’s becoming increasingly valuable just like stumbling onto a diamond in the rough. And though this example is only but a few companies that have gone the way of strategically using crowdsourcing, there is also the emergence of online research communities directed at fulfilling the needs of anyone. At a moments notice, you could quite literally receive powerful and profound information.

Gen-Y Crowdsourcing Communities, such as the Millennial Marketing Super Consumer Community, are fascinating areas companies, brands and corporations should be interested in, investigating and using. This is not just an assortment of random individuals. It is a delicate process of hand-picking the right minds for the subject matter. And I would know this, since I am a member of said community.

Crowdsourcing for Gen-Y thoughts is extremely powerful. Not only does it remove the company centric approach many companies painstakingly fail with, it allows the customer to say what they think, ultimately giving those who need the information the right direction to head in. You’d be surprised what Millennials have to say. After all many people are more than surprised and shocked once they realise I’m a twentysomething myself.

So why leave it to the old adage of “from the outside looking in.” Come join us Millennials on the inside. We’ll amaze you more than you think. We’re more capable and useful than you even know.”

For more information on Brand Amplitude’s Gen Y community contact Carol Phillips. http://twitter.com/carol_phillips