I receive and send hundreds of emails a day and use four different email accounts. In generational terms, I am a digital Neanderthal. The average high school or college student uses 2.4 emails a day according to eROI. Students, on average, read marketing emails on a “rarely to never” basis, with 61% falling into this category, says the report. Only 16% are reading marketing emails on a frequent basis, while 66% of students rarely or never take action on marketing emails.
I know that better use of RSS feeds, Facebook, NetVibes and other Web 2.0 tools would simplify my email life and do wonders for my productivity. But I don’t make the effort to do it. However, I completely change my habits when communicating with Millennials. To reach my daughter and son quickly, text is the only way to go. My teaching assistants? Facebook messages. I once sent my TA’s Amazon gift certificates to their email address. It took a suggestion to their Facebook account to look for it before they even noticed.
So what are those two emails a day about? According to eROI, it’s probably got something to do with their parents. 81% got an email address for communicating with family. Students are now using email primarily to sign up for social networking sites (25%) and receive email alerts (36%) to keep up to date on what’s happening on their social networks. What’s clear is that email for marketing to this generation is dying, dead and buried. And who can blame them, with Cisco’s latest Annual Security Report showing that 90% of email is spam.